The Business Unit Director works under supervision of the Managing Director. The Business Unit Director is responsible for the legal, corporate, financial and administrative affairs relating to client services in the business unit with a focus on a particular client sector or product. The Business Unit Director is also tasked with meeting the objectives as identified for the particular business unit and manages the budget and KPIs. While delegating the daily management to the Business Unit Managers, the Business Unit Director is expected to develop and implement a business development strategy and optimize the work processes within the team. The Business Unit Director maintains close contacts with key client relations and motivates employees.
Some tasks and responsibilities of the Business Unit Director include:
- Maintain and grow excellent relations with existing clients, intermediaries and relevant colleagues across the board, resulting in longstanding and profitable relationships with clients and intermediaries and no client outflow;
- Communicate and coordinate with clients as well as all internal and external parties regarding broad range of issues within client portfolio;
- Manage more complex client issues / commercial requests, new service lines, terms & conditions.
- Construct an annual team plan and budget and after approval of MT, ensure execution of the team plan, in line with organisational strategy, in order to contribute to the realisation of organisational objectives;
- Meet regularly with the Business Unit Managers to discuss target/budget realisation and identify (potential) problem areas, discusses possible solutions and encourages and motivates staff;
- Encourage the Business Unit Managers to focus on personal development, outstanding performance and good attitude in their teams;
- Organise and conduct the annual appraisal, target setting and promotion process for the Business Unit Managers, reviews for all team members;
- Identify development needs, and discuss in close cooperation with the Managing Director and the Human Resources Department, any action to be taken, including providing training, mentoring, feedback and recognition, draft developments plans etc. if relevant.