IT Project Manager

PROJECT MANAGER

For one of our long-standing clients in the IT industry, we are looking for a Project Manager with a strong personality and excellent communication skills. You will be responsible for the end to end management of all external projects. This role serves as the primary point of contact for customers, ensuring transparent communication throughout the entire project lifecycle and the delivery of timely, high-quality execution.

As the Project Manager, your main goal is to lead a group of technicians, plan, and oversee all external projects from initiation through closure while keeping clients fully informed. You have a strong passion for organizing, pay close attention to detail, and bring a supportive, coaching approach towards your coworkers.

YOUR ROLE:

• Lead, plan, and oversee all external projects from initiation through closure.
• Develop detailed project plans including scope, milestones, deliverables, schedule, and resource allocation.
• Provide customers with structured and timely project status reports.
• Support team members by providing clarity, removing roadblocks, and enabling efficient execution.
• Ensure alignment between project scope and customer contractual agreements.
• Conduct internal project review meetings to track work progress and identify improvement areas.
• Propose improvements to project methodologies, customer experience, and delivery processes.
• Track and manage project budgets, ensuring financial control and transparency.
• Analyze project outcomes and create lessons-learned documentation for internal knowledge.

WHO YOU ARE:

• Bachelor’s degree in project management, Business Administration, Information Technology, or related field.
• 3–5+ years of experience managing customer-facing IT projects.
• Experience coordinating technical teams.
• Project management certification preferred (not mandatory but beneficial).
• Strong communication skills, both written and verbal.
• Excellent customer-facing and relationship-management abilities.
• Ability to prioritize, manage multiple projects, and meet deadlines.

PROCEDURE

Interested candidates can submit their CV and motivation letter by clicking on the application button in the green box at the bottom of this page. For any questions regarding the application process, please contact Ms. Richanah at Coenraad@balancecaribbean.com.